Assessment of Library Resources and Services at San Pablo Colleges: A Study of Library Committee Members' Perspective[1]
Gilbert E. Fruel, RL.
SPC Assistant Chief Librarian
Dr. Bernardo C. Lunar
SPC Dean, Graduate School & Director of the Office of Research, Evaluation, and Publication
The study titled "Assessment of Library Resources and Services at San Pablo Colleges: A Study of Library Committee Members' Perspective" delves into the evaluation of library resources and services within San Pablo Colleges. It focuses on gathering insights and opinions from members of the Library Committee, individuals who play pivotal roles in shaping library-related policies and decisions. The study's primary objective is to assess the quality of library services and initiatives, identify areas for improvement, and provide recommendations for enhancing the library's overall effectiveness.
Through a comprehensive analysis of survey responses, the study uncovers critical findings. It reveals a balanced gender distribution among committee members, signifying diversity and inclusivity in decision-making processes. Additionally, the study highlights the participation of committee members from various departments and colleges, emphasizing the importance of cross-functional input in library-related decisions.
The assessment of library services reveals that a majority of committee members rate the overall quality of library services as "Excellent," reflecting a high level of satisfaction. However, the study acknowledges opportunities for consistency in meeting or exceeding user expectations. Specific services, such as study spaces, resource range, accessibility, staff support, and recommendations, are also scrutinized, providing valuable insights into user experiences.
Notably, the study identifies strong support for library initiatives, with committee members expressing a collective belief in the importance and value of expanding collections, introducing digital resources, enhancing the online presence, providing study spaces, offering workshops, extending operating hours, and more.
In conclusion, this study offers a comprehensive perspective on the assessment of library resources and services at San Pablo Colleges, based on the viewpoints of Library Committee members. It provides a foundation for recommendations aimed at further enhancing library services, ensuring equitable access, and fostering continued excellence in serving the academic community.
Keywords: Library Resources and Services, Quality Assessment, User Satisfaction and Library Initiatives