APA Style

Seng, T, J., Lim, E, N. (c2004). Strategies for effective cross-cultural negotiation : the F.R.A.M.E. approach . Singapore: McGraw Hill.

MLA Style

Seng, Tan, Joo., Lim, Elizabeht, NK. "Strategies for effective cross-cultural negotiation : the F.R.A.M.E. approach". Singapore: McGraw Hill, c2004. Text.