APA Style

Carr, C., Albright, M. (c1996). The manager's troubleshooter (2nd ed.). Englewood Cliffs, New Jersey: Prentice Hall.

MLA Style

Carr, Clay., Albright, Mary. "The manager's troubleshooter". 2nd ed. Englewood Cliffs, New Jersey: Prentice Hall, c1996. Text.