APA Style

Briñas, P, M. (2002). The perception of the public in the City of San Pablo on government employees in the delivery of public service with respect to courtesy, honesty and promptness. . : .

MLA Style

Briñas, Purificacion, M.. "The perception of the public in the City of San Pablo on government employees in the delivery of public service with respect to courtesy, honesty and promptness.". : , 2002. Text.