APA Style

Niven, P, R. (2006). Balanced scorecard : step-by-step : maximizing performance and maintaining results (2nd). : by John Wiley & Sons, Ltd.

MLA Style

Niven, Paul, R.. "Balanced scorecard : step-by-step : maximizing performance and maintaining results". 2nd : by John Wiley & Sons, Ltd, 2006. Text.