APA Style

Herzlinger, , R, E. (2004). Consumer-Driven Health Care: Implications for Providers, Payers, and Policy-Makers . San Francisco, California, USA: Jossey-Bass Publisher.

MLA Style

Herzlinger, , Regina, E.. "Consumer-Driven Health Care: Implications for Providers, Payers, and Policy-Makers". San Francisco, California, USA: Jossey-Bass Publisher, 2004. Text.